Our Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it.
Last updated: June 1, 2026
1. Information We Collect
We collect information you provide directly (name, email, phone, professional credentials, payment details), information generated by platform use (booking history, session ratings, communication logs), and technical data (IP address, device type, browser, cookies).
2. How We Use Your Information
We use your information to provide and improve our services, process payments, verify trainer credentials, facilitate bookings, send service-related communications, prevent fraud, and comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We share information with trainers/clients as necessary to complete bookings, with payment processors (Razorpay, Stripe) for transactions, and with service providers under strict data processing agreements.
4. Data Security
We implement industry-standard security including SSL/TLS encryption, AES-256 data encryption at rest, multi-factor authentication, and regular security audits. Payment information is handled by PCI-DSS compliant processors.
5. Cookies and Tracking
We use essential cookies for platform functionality, analytics cookies (with consent) for service improvement, and marketing cookies (with consent) for personalization. You can manage cookie preferences in your browser settings.
6. Your Rights (GDPR and DPDP)
Depending on your jurisdiction, you have the right to access, correct, delete, or port your personal data. You may also object to processing or withdraw consent. To exercise these rights, email privacy@worldtrainerforum.com.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we retain minimal data for fraud prevention and legal compliance for up to 3 years.
8. International Transfers
World Trainer Forum operates globally. Your data may be processed in countries with different data protection laws. We ensure appropriate safeguards through standard contractual clauses and partner agreements.
9. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
10. Contact Us
For privacy questions, data requests, or concerns, contact our Data Protection Officer at: privacy@worldtrainerforum.com or World Trainer Forum Technologies Pvt. Ltd., BKC, Mumbai 400051, India.
Questions About Your Data?
Contact our Data Protection Officer within 30 days for a response.